Know where the relationship stands. Before it's on the line.
Each cycle, PulsePro asks your team and your client's team the same seven questions — then shows both sides where the answers differ. Gaps become conversations, not pitch reviews.
One platform. Both sides of the table.
Agency relationships rarely end with a blow-up. They fade quietly — a missed expectation here, an unspoken frustration there. PulsePro puts those on the table while they're still easy to fix.
For agencies
Defend and grow every account.
Your best accounts deserve better than gut feel.
- See relationship risk quarters before it costs you the account
- Walk into every QBR with evidence, not anecdotes
- Turn healthy scores into renewal and expansion conversations
Perception gap · Data & Insights
A 1.1-point gap, surfaced — and on the agenda before the renewal.
For clients
An agency that measures itself against your expectations.
Great work needs honest feedback flowing both ways.
- A structured voice between status calls
- See exactly where your agency is investing to improve
- One shared scorecard — no surprises on either side
How it works
No consultants, no workshops — three steps, repeated each cycle.
01
Both sides assess
Agency teams and client contacts score the same seven dimensions each cycle.
02
Gaps surface
The Impact Index™ shows exactly where perceptions diverge — before they harden.
03
Alignment compounds
Every dimension is tracked cycle over cycle, so improvement is provable.
The Impact Index™, live
Real assessment mechanics with demo data — scored on the same 1–7 scale your reports use.
Alignment radar
Two perspectives, one shape — toggle the view and watch where they disagree.
Cycle-over-cycle trend
Four assessment cycles of the same partnership, closing the gap.
See what your clients would say.
Your first cycle surfaces your first gap — and one honest conversation starts closing it. Setup takes minutes; invite your clients when you're ready.
Get started